We require a 24 hr. cancellation or rescheduling notice of any appointment or a 20% fee of the scheduled service will be incurred. All appointments cancelled with less than 12 hrs. notice will be billed the full value of service unless otherwise specified. Appointments scheduled on same day are automatically designated as confirmed and cannot be cancelled without a charge for the full value of the scheduled service. Also please note that any specials offered can NOT be combined with any other gift cards such as (Spa Finder, WaySpa, etc...) Also can NOT be used on discounted prices.